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Muthoot Finance, India’s gold finance company and TechProcess Payment Services, an electronic payments company formally announced an alliance whereby customers of Muthoot Finance will be able to repay EMIs over a convenient next generation digital platform powered by TechProcess.
The tie-up will further enable Muthoot Finance to streamline its loan collection process and thereby assist the company in enhancing business excellence quotient. It will also help the company safeguard against potential revenue leakage threats.
On this new technology partnership, Mr. K R Bijimon, Chief General Manager of Muthoot Finance Ltd, said, “Tech Process’ Next Gen Digital Payments Platform is yet another initiative of the company to enhance our customers’ experience who are already using our WebPay platform for payment of interest and principal. This next generation digital multi-mode payment platform Paynimo is interoperable with more than 185+payment modes and is compatible with online and mobile channels. With this first of its kind tie up by any NBFC, Muthoot Finance Limited demonstrates its commitment to implement technology up gradations for the benefit of our customers who can pay their interest and principal dues on line at their own convenience even on holidays without visiting the branches.”
TechProcess’ Next Gen Digital Payments Platform is a comprehensive multi-mode payment platform which brings the choice in the palms of consumers. It is interoperable with more than 185+payment modes including credit and debit card, net-banking e-wallets and the likes. The platform is a single integration omni-channel payment solution compatible with online and mobile channels.
On the business association with Muthoot Finance, Mr. Kumar Karpe, CEO, TechProcess Payment Services Ltd said, “Our next generation digital payment platform Paynimo is precisely conceptualized to act as an enabler of convenience and innovation for an enhanced end-user experience. We are confident that our alliance with Muthoot Finance will usher in a new industry benchmark on customer-centric focus.”
TechProcess’ Paynimo platform will allow Muthoot Finance to achieve business objectives pertaining to better success rate, ability to process large number transactions, reconciliation, service support and competitive commercials.