SITA delivers “Always-on-wi-fi” to Scandinavian Airlines

Scandinavian Airlines (SAS) is keeping its flight crew connected and in touch on the ground no matter where they are in the world through SITA's global, always-on Wi-Fi service, Mobility Access.

SITA's Wi-Fi service provides more than 5,200 SAS employees – working primarily in SAS flight operations – secure access to the world’s largest Wi-Fi network through 57-million hotspots in 120 countries. The service, available in more than 700 airports globally, has made it possible for crew members to receive flight and passenger information through the airline’s crew tablet application while on the ground, wherever they are located around the globe.

Jeff Markstedt, Head of IT Communication at SAS, said: “It is important that everybody within SAS can easily connect to the airline’s systems and get the latest information needed in their day-to-day work. By using SITA’s Wi-Fi service enables SAS to provide a secure and cost-effective connectivity to its employees around the globe.”

Through Mobility Access, SITA makes it possible to update applications from any destination. Airline companies can now centrally manage their global connectivity, ensuring security and cost-effectiveness while the crew has the most up-to-date information for flight planning and providing a better passenger service.

Dave Bakker, SITA President, Europe said: “Keeping crew members in touch and up to date is a crucial operational requirement for SAS as they fly more than 28 million passengers to 119 destinations across Europe, America and Asia every year. Mobility Access ensures that SAS crew members always have Wi-Fi access that provides high-quality connectivity no matter where they are in the world.”

An added benefit of SITA’s Mobility Access is that by reducing the need for other roaming services, communication costs are kept low without having to compromise on quality connectivity.

• SITA’s Mobility Access is delivered using the Wi-Fi infrastructure provided by iPass, a cloud-based service that provides customers access to the world’s largest Wi-Fi network.