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UST, a provider of digital transformation solutions, acquires the automation unit of Information Services Group (ISG), enhancing its presence in the rapidly evolving intelligent automation market. This acquisition strengthens UST’s capabilities in automation technologies, including artificial intelligence (AI) and robotic process automation (RPA), and equips the company to better serve clients across industries by optimizing business processes, enhancing customer experiences, and reducing operational costs.
ISG, a global leader in technology research and advisory (Nasdaq: III), sold its automation division to UST for $27 million in an all-cash deal. Established in 2017, the unit specializes in RPA software implementation, support, and licensing services. With over 120 senior automation consultants operating across the U.S., UK, India, Canada, and Germany, the unit has built strong partnerships with key players like Automation Anywhere, UiPath, and Blue Prism. This acquisition will enable UST to offer end-to-end services, from strategy and design to implementation and ongoing support, while also expanding its ecosystem of automation partners.
Strengthens Intelligent Automation Capabilities
The deal is a strategic move for UST as enterprises increasingly seek to scale automation solutions and drive broader business transformation. With this acquisition, UST aims to enhance its portfolio of automation platforms, accelerate innovation, and improve operational efficiency for its clients.
As generative AI continues to reshape enterprise automation, this acquisition will further strengthen UST’s ability to meet evolving client demands and deliver impactful automation solutions. UST will also onboard a highly experienced team of automation consultants as part of the agreement, bolstering its global expertise.
"Building on the success of UST SmartOps and our established services and partnerships, this acquisition significantly advances UST’s intelligent automation consulting capabilities," said Sajesh Gopinath, General Manager, UST Automation. "This move enhances our ability to offer a wider array of automation-powered solutions, including business transformation and cost optimization services. As the intelligent automation market expands, UST is committed to delivering cutting-edge AI-based solutions for clients worldwide."
Michael P. Connors, Chairman and CEO of ISG, commented, "Our former automation unit is well-positioned to thrive under UST, a respected company with the scale and resources to compete in the intelligent process automation sector."