Netcore Completes 20 Successful Years of Powering Smart Conversations between Brands and Consumers

Netcore Solutions has completed 20 strong and successful years, growing from a small start-up to the country’s marketing technology company trusted by 3,000+ brands across the globe.

Focused on driving smart conversations between brands and its customers, Netcore has been deepening its’ Martech offerings from email and mobile marketing to marketing automation, customer analytics, marketing analytics, chatbots and AI/ML. Today, Netcore is 500+ people strong and is expanding into international markets of South East Asia, Africa and the U.S.

Rajesh Jain, Founder and Managing Director, Netcore Solutions, said, “It has been an amazing journey through the past 20 years. It is a joy to see Netcore evolve from an email communications company to an integrated provider of customer analytics, cross-channel marketing automation and marketing analytics company. Through this phased introduction of services, we aim to target business revenue growth of 40-50 per cent in the coming years and establish a dominant market share in India.”

Netcore, today powers 10 billion+ consumer conversations every month for global and national brands like SBI, Bank of India, Myntra, OLA, Axis Bank, ICICI Bank, Vodafone, Reliance, Jet Airways, Thomas Cook, Pfizer, SEEK Asia, Standard Chartered and many more.

Speaking on the achievement of this 20 year milestone, Kalpit Jain, Group CEO, Netcore Solutions, said, “Today, every brand wants to have personalized conversations with their consumers to offer superior customer experience. I am glad that our integrated offering along with conversational bots and AI/ML not only helps brands with intelligent data-driven personalised marketing but also enables them to have relevant conversations with their customers in their natural language.”

Brands can acquire customers by initiating relevant conversations with prospects using Netcore’s performance marketing solutions and then continue to engage with consistency in conversations through automated campaign workflows while retaining them by delivering superior customer service through transactional/triggered email and SMS which are delivered within seconds of a customer interaction or occurrence of an event.