Incorporating cloud applications in field workforce management

By:  Mr. Kushal Nahata, CEO and Founder of FarEye

There is a great need in the workforce management systems to adopt a new mindset. Working in an industry which delivers real time solutions to schedule jobs, track execution and evaluate the performance of the field workers, FarEye understands that staying on top of this kind of technological advancement is vital for the industry. This strategic trend has actually enabled us to deliver a variety of IT- based, on- demand capabilities to the consumers. Industries such as E-commerce and logistics adapted to this trend early owing to their high dependence on field workforce.

Also, recently cloud based workforce management solutions are gaining popularity within BFSI, Consumer durables and retail industries.

FarEye’s SaaS based Mobile Workforce Management Platform seamlessly integrates into an existing business process leading to operational efficiency and outstanding customer satisfaction. It’s simplified user interface in pursuit of these benefits some of the organizations have already moved on to incorporating cloud based technologies and some of the organizations are planning to do so. So what are the key benefits driving the organizations to deploy cloud based software similar to that of FarEye:

Operational Agility and informed decision making:  Since relevant information is accessible from any location and time workers on-the-go can make informed decisions and tackle unforeseen situations. It further enables real- time adressal of customer vagaries and issues; the response time is reduced leaving both employees and customers satisfied.

High scalability: Cloud solutions can scale globally in a cost-effective manner without any quality compromise. A cloud solution grows along with the changing requirement and size of the organization without any delay in implementation. Helping organizations to keep up with technological volatility, they maximize the investment made in such workforce management solutions.

Fast and Easy Deployment– Deployment of cloud based applications is typically faster as it not tied to any user’s infrastructure. It can also provide a quick access to the latest advances in the technology to users in the field of workforce.More over cloud technology providers handle all IT-related problems, allowing internal IT departments deliver on more strategic workforce management initiatives that would provide value to the organization.

Reduces the upfront and operational costs – Cloud business model includes software upgrades as a part of the license to use the software and licensing charges for changing the various version of cloud applications doesn’t impact the customer’s budget. SaaS providers offer their solution through a monthly or annual subscription fee that will typically include training, support, maintenance and upgrades. This makes the expenses predictable.

Streamlines business efficiency – A cloud based solution enables multiple users to work with one time data entry rather than exchanging multiple emails and calls, thereby driving efficient operations away from the workplace. It provides a greater insight and visibility to the managers globally in order to keep a track on time-off and time-worked data of all employees working in an organization.

Mobile-first organizations are demanding a more flexible mobile experience that delivers a faster return on investment. For companies where field operations are critical to business results, we’ve created a customizable ready to run cloud-based mobile solution that provides secure, real time updates to and from the field, all with a great user experience. Our SaaS based technology is scalable and grows along with the changing requirement and size of the organization without any delay in implementation.

This technology not only encompasses both time and cost efficiencies but leads to an enhanced customer satisfaction.  It accelerates development & collaboration on mobility projects, giving organizations greater agility, visibility and efficiency ultimately leading to better results.