Gemalto’s Discovery Service Boosts on-demand Connectivity Activation for Consumer Devices Worldwide

Gemalto, the digital security, announces its new Subscription Management Discovery Service solution. This initiative sets new standards of freedom for all users of eSIM-connected devices, such as smartwatches, tablets, connected PCs and many more. It simplifies the customer's experience of connecting a device 'out-of-the-box' to the cellular network with the offer of their choice. Users simply select their preferred mobile operator, purchase a subscription which is instantly downloaded and activated over-the-air.

Operated by Gemalto, and leveraging its SAS certified environment, this service makes eSIM activation seamless and works for any device. In the case of devices sold independently from a mobile subscription, it removes the hassle of issuing a QR code for activation and automatically gives users the freedom to choose their network. For operator-branded devices, it automatically connects to the operator's back-end to activate the eSIM. This makes adoption of eSIM technology a lot simpler for end-users.

What does Discovery Service offer device makers and mobile operators?

Based on the mobile industry's specifications the 'Root Discovery Service' concept, offered as a cloud service by Gemalto enables manufacturers to market innovative devices with a straightforward connectivity set-up experience including the choice of mobile subscription. Mobile operators will have the opportunity to expand their business across a new population of connected devices.

"The Discovery Service will boost eSIM adoption by OEMs and mobile operators as our solution facilitates the service deployment," said Benoit Jouffrey, vice president Connected & Embedded Solutions for Gemalto. "Part of our On-Demand Connectivity offer, this revolutionary service fits into our broader vision to enable a secure and seamless digital customer journey."