Digital leader 2018: Sachin Jain:Evalueserve

Evalueserve | IT/ITES

SACHIN JAIN, CIO

KEY IT SPENDING AREAS FY 2018-19

Cloud, Digital platforms, Security, Robotics Process Automation, AI, ML, Advanced Analytics

5 KEY SOLUTIONS DEPLOYED IN 2017-18

• Automated backup and recovery from on-premises to the cloud with Continuous access to mission-critical information
• Cloud Application Security
• Hyperconverged Architecture
• RFID based asset and inventory management
• Governance, Risk, and Compliance

WHAT DOES DIGITAL MEAN FOR YOU?

Our positioning as a company powered by “mind+machine” means not just going digital but ensuring it is constantly on a journey of digital transformation. Evalueserve, a global professional services provider offering research, analytics, and data management services, has created multiple digital platforms for clients globally. Moving from a paper-based process to paperless, improving accessibility and availability of information, improving organizational efficiency are all part of digital strategy.

NAME 3 BEST PRACTICES FOR ALIGNING IT WITH NEW NORMAL BUSINESS DEMANDS

• Connect with business and deep understanding of changing business dynamics
• Keep exploring technologies which can meet business demands now and in future
• Be proactive in providing solutions which can help business sustain and grow

WHAT IS THAT ONE KEY MESSAGE YOU WOULD LIKE TO GIVE TO IT VENDORS

• Don’t try to oversell or try to replace existing working solution. Try to understand what new ideas you can bring to the table and how it can complement the existing setup or help address inefficiencies in the system. Also, don’t try to be transactional. They should bring value to add to the table.

SIGNIFICANT MILESTONES AS CIO (CURRENT AND PAST ROLES)

• Championed conceptualization and roll out of cloud, mobility and digital strategy which transformed both Information Technology and business operations including development of new business models
• Successfully rolled out efficient enterprise drive to improve efficiency by way of automation in various parts of IT function
• Design and execution of global framework for Information Security, Business Continuity, Disaster Recovery, Enterprise Risk Assessment, Compliance, and Governance
• Building a global IT and security framework from scratch including a cross-cultural global IT team with the lowest attrition rate
• Worked on multiple unique case studies by way of innovation and use of modern technologies
• Getting recognition for the team and organization at various industry platforms globally