Core functions and sites are activating with BCP: Saurabh Saxena, Micro Focus

Micro Focus helps you to run and transform your business. Its software provides the critical tools needed to build, operate, secure, and analyze the enterprise. These tools bridge the gap between the existing and emerging technologies, so you can innovate faster, with less risk, in the race to digital transformation.

Here, Saurabh Saxena, Country Director, India, Micro Focus, talks about how the company is dealing with the Covid-19 outbreak. Excerpts:

DQ: How is Micro Focus handling the COVID-19 outbreak?

Saurabh Saxena: The novel COVID-19 pandemic is affecting every aspect of our lives - we are all experiencing a truly unprecedented situation. As a global enterprise software company, Micro Focus is no different and we are waking up every day to new information about how COVID-19 is affecting our communities, our employees, our customers and our partners.

We, at Micro Focus, stand firm in our company values - putting customers first; working jointly for best results; deciding and acting in a way that is impactful; learning and adapting, so that we can help our employees and customers adjust to this new way of functioning. We maintain a continuous state of operational readiness. We are working across teams and different time zones to ensure that our core functions and sites are activating Business Continuity Plan.

We are using virtual rooms for our day-to-day meetings in order to conduct a smooth collaboration between employees and a seamless transaction overall.

DQ: What are the short and long-term strategies that you have now taken for the organization?

Saurabh Saxena: Micro Focus’ primary concern is always the health and safety of its employees, customers and partners. That commitment covers everything - from ensuring that we follow “stop the spread”, to maintaining business continuity, so that nobody faces an adverse effect. Like most companies and institutions, we are closely monitoring the latest information provided by World Health Organization (WHO), Centers of Disease Control and Prevention (CDC) and local governments (central and state).

Given the unprecedented level of change and the varying dynamics of COVID-19, we have set up a dedicated COVID-19 Steering Group that involves Micro Focus leaders from across regions, who are collaborating to dynamically adapt and augment our plans, where needed.

We have taken necessary steps (internally and with partners) to ensure continuity of business and are also running gap analysis - to ensure all necessary measures are taken for business continuity, for customers to support this new reality. While these changes are materially affecting how and where we work, at the end of the day, work must go on.

DQ: How are you maintaining business continuity?

Saurabh Saxena: Micro Focus' employees are empowered with digital tools so that they can continue to do their jobs, collaborate and support each other, and engage with customers and partners consistently, to drive the best results possible.

We believe in a customer-centric approach, hence, our goal is to be there for employees, customers and partners in every way possible. We will continue over the coming weeks and months to make content and resources available to all employees, customers and partners in order to help keep business plans progressing and ensure that necessary requisites are provided for business continuity. We remain confident in the power of our people and of our collective ability to come out stronger.