Concentrix Launches Business Intelligence and Reporting Solutions

Concentrix, a provider of global high value services, is now making its Business Intelligence and Reporting (BIR) Services available as a broadly-based package.

Concentrix’s Business Intelligence and Reporting solutions add value to the prescriptive reporting process by creating intelligent dashboards that provide actionable insights to address business challenges. The solutions also harness torrents of data from disparate sources to enable descriptive, diagnostic and predictive reporting. Having recognized the need for simplified and effective reporting of real-time insights for its clients, Concentrix’s Business Intelligence and Reporting solutions create measurable outcomes that help executives make effective business decisions while increasing the return on investment from existing business intelligence tools.

"Our focus is on bringing in embedded analytics to our customers, so that they have insights across the business, and we are investing to enhance our capabilities in analytics,” said Rick Rosso, Senior Vice President, Global Sales and Account Management.

“Concentrix is addressing the pain points that customers face in maximizing value from their existing BI platforms, based on real-time and actionable insights drawn from humongous amounts of data available,” Rosso said.
Anuj Kumar, Global Leader Analytics, said companies today face challenges managing data sources, compounded by the lack of quality control and governance.

“The analytics business process services market has grown at 30 percent CAGR (compound annual growth rate),” Kumar said. “We believe our new solutions will offer significant value to enterprises across sectors globally and cement our leadership position in the high-value services market.”

The need for analytics and BIR solutions has never been greater. Companies in every industry are overwhelmed by data that fails to provide real-time insights for taking action. Nearly two-thirds of decision makers say they have trouble getting clear answers from dashboard metrics. In-house BIR efforts are hampered – or stopped altogether – by poor data quality and a lack technical skills.

Concentrix works on analytics solutions across sectors such as banking, financial service and insurance, automobiles, retail, healthcare and travel. Concentrix serves clients across the United States, India, Japan, Korea and other Asia-Pacific markets.