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Scaling enterprise UX: The role of design systems

In a multiple-team organization focused on different aspects of a product, a centralized design system ensures a uniform experience for all end-users.

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DQI Bureau
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Deepika Dutta Kapoor.

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In the growing business environment, there is tremendous value for a solid and extensible design system. A design system covers visual elements such as color and typography, but talks about much more. A well-structured design system forms a basis through which an organization can create, grow, and manage digital products in such a way that it's consistent, efficient, and scalable. 

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Importance of design systems in enterprise
A design system is like a shared language used by designers, developers, and business teams, providing them with a framework. That enables teams to focus on how to solve complex user problems, rather than getting lost in minute details. In a multiple-team organization focused on different aspects of a product, a centralized design system ensures a uniform experience for all end-users.

Unification through integrated automation technology is particularly important for platforms that can be targeted to address a wide range of user groups, such as business analysts, developers, and non-technical people who are meant to build applications without any traditional form of coding. For these platforms, a uniform user experience (UX) needs to be as efficient, intuitive, and pleasing as possible. 

Purpose-driven design 
A purpose-driven design approach defines three general objectives for the design itself. 

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Standardization and consistency: A robust design system ensures that the user interfaces (UI) as well as visual designs are consistent throughout the products. Such uniformity makes a product more intuitive to use, regardless of whether a user is modeling a process or administering a system. 

Optimization and efficiency: Speed is one of the most important issues in fast-paced settings. The simplicity of complex tasks facilitates faster workflows, and a design system can be used to provide streamlined UI components that help in increasing efficiency.

Modernization: Uncluttered, minimal, and task-oriented interfaces are what users currently seek. A modern design system leads to a smooth and streamlined experience that sustains user engagement and satisfaction.
    
Implementation strategies 
Here are the top five factors that ensure successful implementation of unified designs.

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Consistency in visual language: The development of an integrated set of icons helps minimize cognitive load. Visual consistency helps users understand the actions as well as the processes. 

Graphical representations: Low-code environment illustrations guide and orient users on step-by-step processes for designing or modeling data. Good design should, therefore, ensure that such images are light but impactful. 

Clean and efficient UI elements: Guidelines for typography, color schemes, labeling, and UI components make the display tidy and effective. This reduces distractions, accelerates delivery and enhances output. 

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Scalability with flexibility: Enterprise systems deal with user flexibility easily while maintaining the fundamental principles of design. To be a good design system, it must support custom application development without compromising on consistency and usability.

Contextual vocabulary: Incorporating contextual vocabulary and UX writing into the design system will ensure proper communication across different user personas. With this approach, the tone and messaging of the notifications/alerts are also covered to boost trust and usability. 

Agility of design systems
A design system is dynamic and evolves along with the platform, technology, and user's needs. In this regard, where an enterprise continues to innovate, its design systems must also adapt to new requirements and address challenges.

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In short, design systems are the backbone of enterprise innovation. They help teams succeed and focus on meaningful digital experiences that are efficient, user-centric, and flexible enough to stay ahead of the game. Organizations that prioritize a strong design system elevate the effectiveness of business.

-- Deepika Dutta Kapoor, Head of UX Practice, Newgen Software.

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