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| GIANTS
| INFOSYS : Watch Those Numbers
For the first time in years, profitability took a hit under margin pressure, while BPO subsidiary Progeon got off the ground
HCL GROUP: The Change Agents
This was a year of transition, and a four-pronged strategy—BPO, HW infrastructure, engineering SW and apps. The result was stronger growth
| RANKING
| The DQ 200 Overview
TVS Electronics
| FINANCIALS1
| Infosys Technologies
The DQ 1000 OVERVIEW
Even as the overall market for IT stocks shrunk, the big players got bigger--at the expense of smaller companies
| FINANCIALS
| HCL Technologies
Manufacturing an IT Future
Adopting technology to make inroads into global markets seems to make perfect sense for the Indian manufacturing sector
| INDUSTRY ANALYSIS
| INDUSTRY OVERVIEW : Year of Cautious Optimism...
Slow and steady didn’t win the race for Indian IT in 2002-03, but it did stem the bloodbath a bit. While outsourcing beefed up order books, margins went wafer-thin. Even golden boy BPO felt the pressure, but still romped home with 59% growth
INTELLECTUAL PROPERTY : Indian IT Wakes Up to Patents
MNC development centers in India filed for 763 patents by March 2003, Indian IT services firms only for 82. The reasons lie in Indian IT’s history itself, a missing cultural context, and a traditional lack of understanding and respect for IP
| IT''S BEST EMPLOYERS
| Snapshots of other companies that participated in the DQ-IDC IT’s Best Employers’ Survey, 2003
An Issue of Morale
As the recession seems to subside, so do its effects on the HR environment. But here’s the surprise—despite the hiring season of 2002-03, job security and morale were bigger issues this year than in the last
| BPO EMPLOYEE SURVEY 2003
| A DQ-IDC INDIA SURVEY: BPO Employee Satisfaction Survey 2003
1. GE Capital: Empowered but Alienated
This industry pioneer tops most satisfaction rankings including overall satisfaction. But is it driving its people too hard?
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A d v e r t i s e m e n t
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